Insurance Information
Still Mind Psychiatry accepts the majority of insurance plans.
If services are not covered under your insurance plan, full payment is required prior to your appointment. Accepted forms of payment include credit cards and cash only.
Patients are responsible for requesting a detailed billing receipt to submit out-of-network claims. It is also the patient’s responsibility to verify any out-of-network reimbursement with their insurance provider.
Self-Pay/Cash Payment
Payment is due in full at the time of service.
Appointment Cancellations
Appointments must be canceled at least 24 hours in advance.
Missed appointments without prior notice (via phone or portal message) will result in an $85 missed appointment fee.
Patients who miss two appointments may be subject to dismissal from the practice.
Collections Policy
Accounts unpaid after 30 days will be referred to a collection agency, will incur an additional 30% service fee, and may result in dismissal from the practice.
Prescription Refill Policy
Prescription refill requests made following a missed appointment will incur a $55 administrative fee.
Requests for Paperwork
Fees for completing paperwork vary depending on the type and extent of the records requested.
Disability Evaluations
Still Mind Psychiatry does not perform assessments or complete paperwork for disability claims.
Phone Consultations Outside of Scheduled Appointments
Phone consultations lasting more than 20 minutes will incur a $50 fee.
HIPAA Privacy Policy
We are committed to protecting your privacy in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and Virginia state law. For full details, please refer to our HIPAA Policies and Practices.
Commitment to Respect and Inclusion
Still Mind Psychiatry is dedicated to treating all patients, parents, and guardians with respect and consideration, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, cultural background, or disability.